In 2013 Z Energy initiated a Tender process for the upgrade of their analogue CCTV systems in their 212 Service Stations throughout New Zealand. Executives specified criteria that ensured the approved system future-proofed their investment to allow for expansion, software upgrades without licensing costs, remote viewing and analytics.
One of Z Energy’s major on-going concerns was the theft of fuel by customers in what is termed within the industry as a “drive off”.
Z Energy conducted a robust Tender process that resulted in the $8 million contract being awarded to Focus Digital Security Solutions, a wholly New Zealand owned and operated business. The approved IP CCTV system was designed using a combination of Axis IP Cameras, Axis decoders and Digifort Network Video Management Software.
Focus was also tasked to develop and pilot an ANPR system to be tested in 11 sites over 12 months to reduce fuel thefts by “drive off”. Focus Digital identified the Global leading Carmen ANPR OCR engine as the most reliable and advanced technology in the market. Focus Digital worked with the Carmen developers who “re-trained” the software using 60,000 New Zealand number plates ensuring the “read rate” was working at optimum accuracy levels. This innovative system enabled pumps to be managed through offender identification and set to “pre-pay”. This reduced losses by over 80%. As a result of this success, Z Energy sought further development of software to improve the reporting and analysis of criminal behaviour on their sites.
Focus partnered with Auror, a specialist crime trend reporting company to develop software to meet Z Energy and NZ Police specifications to further enhance the initial investment. This cloud-based software ensures Z Energy sites are immediately notified when a suspect vehicle (repeat “drive off” or stolen) enters a service station. Reporting events or incidents to Management and Police is simple and takes minimal time to complete. In addition to a blacklist the system allows for a white list to be developed to benefit marketing opportunities including customer loyalty programmes.
Focus commenced the installations in 2014 and completed the nationwide project in September of 2016, on time and to budget. The new IP High Definition CCTV Security system has enhanced site security by producing excellent quality images of individual and vehicles under all lighting conditions. The inclusion of ANPR and Reporting software has significantly reduced “drive-offs” and other reportable incidents.
The ANPR technology now powers Z Energy’s world-first Fastlane solution, which enables the purchase of fuel using number plate recognition.